Privacy Policy
Last Updated: February 12, 2025
Table of Contents
Introduction
CreditSea Connect ("we", "our", "us", "Company") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, including phone numbers and other identifiable data, in compliance with applicable Indian laws and regulations.
By accessing or using the Platform or giving us your information or otherwise clicking to accept this Policy, if and when prompted on the Platform, you undertake that you have the capacity to enter into a legally binding contract vide. this Policy, which constitutes a legally binding document between you and the Company under the applicable laws. The Company will collect and process your personal and third-party data carefully, only for the purposes described in this Policy and only to the extent necessary as defined herein and within the scope of the applicable legal regulations. This Policy seeks to ensure that any personal information or third-party information handled by the Company is managed in a way that is ethical, compliant and adheres to best industry practices.
1. Information We Collect
We may collect various types of personal information from you, including:
- Personal Information: Information that can identify you, such as name, postal address, email address, telephone number, PAN, AADHAAR, and any other identifier by which you may be contacted online or offline.
- Contact Information: Name, phone number, email address, PAN details and other relevant information.
- Authentication Data: We collect and store phone numbers and authentication tokens for user verification and secure access to our platform. These credentials may be used to retrieve relevant data within the app.
2. Purpose of Data Collection
We collect your personal information for the following purposes:
- To provide and improve our services.
- To communicate with you regarding your inquiries or requests.
- To process transactions and manage your account.
- To comply with legal requirements and industry standards.
- To conduct marketing and promotional activities, subject to your consent.
- To enable seamless authentication and data retrieval using phone numbers and tokens within the CreditSea Connect app.
- To facilitate bulk uploads from the CreditSea Connect app, which may redirect users to the CreditSea Connect website for enhanced functionality.
3. Consent
By providing your personal information, you consent to our collection, use, and storage of your data as outlined in this policy. If we wish to use your personal information for purposes not specified in this policy, we will seek your explicit consent.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
5. Sharing and Disclosure of Information
We may share your personal information with:
- Service Providers: Third-party vendors who assist us in operating our services, provided they agree to keep this information confidential.
- Legal Authorities: When required by law or to respond to legal processes.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that business arrangement.
6. Your Rights
You have the right to:
- Access and correct your personal information.
- Withdraw consent for data processing at any time.
- Request deletion of your personal information through contacting the Company GRO, details of which are shared under this Policy.
- Object to the processing of your data in certain circumstances.
To exercise your rights, please contact us using the details provided below.
7. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
10. Children's Privacy
We do not knowingly collect personal information from children under 18 years of age. If you believe that we have collected information from a minor without parental consent, please contact us to delete it.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at 9589393499.
GRIEVANCE REDRESSAL MECHANISM
Details of the Company GRO is hereunder,
- Name: Mr. Anant Prasad
- Email: anantprasad@creditsea.com
- Contact: 9589393499
- Address: SO 11, 3rd Floor, Magneto Offizo, Magneto the mall, Telibandha, Raipur- 492001